Under the general direction of the Assistant Deputy Director, the Staff Services Manager (SSM) II manages a medium size team and serves as the Division’s technical expert in Fair Housing. Responsibilities include but are not limited to, developing training strategies for and advising their direct reports in the performance of communication, policy development and implementation, data analysis and research, report preparation, stakeholder outreach, and technical assistance activities. The incumbent also provides policy and legislative analyses, advice, and recommendations on housing and community development polices, and actively supports the Department’s mission and policy priorities.
- Knowledge of housing and community development, fair housing, planning, housing element law, land use, climate change, and racial and tribal equity policy
- Experience in intergovernmental collaboration and coordination
- Familiarity with state and local policy making practices, including the legislative process
- Supervision and management experience
- Project management and/or portfolio management experience
- Ability to communicate effectively, both orally and in writing; particularly presenting complicated topics for a broad audience
- Experience producing public facing policy documents, presentations, and talking points; and developing communication support for major policy initiatives
- Exposure to grant and funding programs
- Ability to work independently and as part of a team
- Manage analytical and supervisory staff by providing oversight and guidance to staff in support of Department and Division priorities. Responsible for ensuring the quality of work product and deadlines for all projects, reports, and assignments within the unit are met. Advise direct reports on the performance of communication, research, analysis, report preparation, stakeholder outreach, and technical assistance activities in unit’s areas of expertise. Plan, assign, direct, monitor and evaluate work of subordinate staff and align resources.
- Serve as an expert with internal and external partners and in intergovernmental partnerships. Provide technical expertise, interpret and analyze complex and complicated data provided by government entities, and other administrative sources. Represent the Department on external committees, task forces, and advisory bodies; prepare and present information in support of Departmental activities and functions, including technical assistance and consultation to a broad range of constituencies. Assist management in measuring past and future potential impact of policy decisions and activities, as well as in producing external communications around Department and Division priorities.
- Oversee and communicate performance expectations, provide consistent coaching and feedback to employees in accordance with Departmental Personnel policies and procedures. Develop professional development strategies and mentoring opportunities. Develop budget change proposals as appropriate. Promote continuous quality improvement.
- Consult with the Division managers; attend Division management meetings; attend executive meetings in the absence of division management; and assume a lead role in strategic planning exercises and development; and manage a budget.
- Responsible for the completion of other projects, assignments, and budgeting tasks as directed by management.