We seek to be a community of learners who grow personally and professionally in pursuit of our mission to improve the financial lives of firefighters and their families.
For over 85 years, we have worked to create trusting relationships with our fire family. The bonds we build are the foundation of our credit union. As the largest, exclusive firefighter credit union in the nation with $1.8B in assets, we serve over fifty thousand members in more than seven hundred fire departments.
Our national expansion vision aims to make our outstanding value proposition available to firefighters in all states while we continue to set the leading-edge standard for the customer service experience among all financial institutions as measured by the Net Promoter Score (NPS).
You will be joining a financially healthy organization on the move. We are excited that our growth as an organization creates development and career opportunities for each of our internal team members while offering a competitive compensation and benefit package.
We want to hear from you if you have a passion for helping those who serve others, a curiosity to grow personally and professionally, and a desire to contribute to our continued evolution.
Currently, we have 2 openings as a “Learning & Development Specialist II” to join our team. Reporting to the Director of L&OD, these roles will be responsible for managing all aspects of the instruction design and training life cycle for our Real Estate/Commercial Lending department and our Member Services department.
- Identifying organizational learning and development needs, design, and implement solutions and evaluate effectiveness.
- Lead new skills training and employee development training initiatives.
- Driving portfolio of learning and development programs.
- Delivering training and “train-the-trainer” to bring up new facilitators.
- Bachelor’s degree in Instructional Design, Human Resources, Psychology, Business or a related field, or an equivalent combination of education and experience.
Firefighters First Federal Credit Union is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at firstname.lastname@example.org or 323-550-2214.