Job Title: HR Operations Coordinator
Classification: Regular, full-time (1.0 FTE), Non-Exempt
Reports To: Human Resources Director
***Due to COVID-19 this role is currently working remotely, with some in-office work required. Once the Seattle Metropolitan Chamber of Commerce office reopens, this role will have full-time onsite responsibilities in downtown Seattle.**
Please submit your application materials through our online portal. Applications received by other means may not be considered. Cover letters are encourage, but optional, and will be considered as part of the application if included. Applications will be reviewed on a rolling basis, with priority given to applications received by June 18, 2021.
About the Seattle Metro Chamber of Commerce:
The Seattle Metropolitan Chamber of Commerce is the largest independent business and employer association in the region. We are a business advocacy organization focused on rebuilding a competitive, equitable, and resilient regional economy.
This position is responsible for a broad range of functions that support effective Chamber operations including people operations, administrative and clerical work, and operations-based project work. It serves as the lead receptionist and coordinates use of the meeting rooms and Events Center, handling logistics and ordering for the facility. It is the first point of contact for callers and guests of the Chamber and its affiliates, requiring a high level of customer service. It coordinates a variety of functions related to programs, operations, and human resources. This role requires flexibility and problem-solving ability, and the ability to interact professionally and effectively with internal and external stakeholders, and to positively represent the Chamber to its members and the public. At least 2 days will be worked from the Chamber’s office in downtown Seattle with the remainder working remotely.
Critical Job Functions
The following describe the critical functions of the role, but do not provide an extensive list of job responsibilities and duties.
- Support administratively the recruitment/hiring process from posting position through hiring.
- Perform onboarding and offboarding duties.
- Maintain records of personnel-related data
- Support the online employee recognition program
- Schedule and coordinate employee meetings, orientations, HR events etc.
- Assist in ad-hoc HR projects.
- Maintain office equipment (copy machines, postage meter, etc); order and maintain paper, toner, and other supplies; keep copier and copy/mail rooms neat and well stocked
- Notify building management of items requiring replacement or repair; track date last serviced
- Manage administrative processes like online Certificates of Origin, COVID data logging, and zoom account administration
- Support the contracts administration process for the Chamber and its special programs
- Compose and send the weekly Facilities Update e-mail and post notices from property management to building tenants.
- Retrieve and sort incoming mail twice weekly; process outgoing mail using postage meter
- Coordinate with property management to activate/deactivate card keys as staffing changes occur.
- Monitor, route and/or respond to requests sent to email@example.com
- Route e-faxes to recipients; delete from respective inboxes to maintain confidentiality
- Supports the scheduling of events in the Events Center and meeting rooms ensures audio-visual equipment is usable
- Changes & posts Guest Wi-Fi password on a weekly basis
Skills and Qualifications
- Minimum 2 years’ experience in a fast-paced workplace, preferably with responsibility for scheduling and coordinating meeting facilities and on-site troubleshooting and assistance, or equivalent experience
- Demonstrated ability to identify problems and propose effective, streamlined solutions
- Excellent judgment, attention to detail and discretion
- Ability to handle confidential and sensitive information.
- Ability to interact effectively with staff, members, visitors, and vendors through exceptional customer service skills
- Team player, with ability to work independently
- Excellent verbal and written communication skills; strong interpersonal skills
- Strong computer skills: familiarity with Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, and Microsoft Excel and willingness to learn new programs, as applicable
- Flexibility, ability to work under pressure and to prioritize and handle multiple projects simultaneously, with frequent interruptions
- Ability to lift 25 pounds and to use carts, hand trucks and other similar equipment
The Chamber is committed to internal and market equity. The range for this position $44,500 – $54,500. The Chamber provides a comprehensive and competitive benefits package including but not restricted to:
- Medical/dental/vision coverage
- Vacation/sick/float leave
- Life Insurance
- Accidental death & dismemberment Insurance
- Long-term disability insurance
- Transit subsidies
- Flexible Spending Accounts
- Employer-matched 401(k) Contribution
- Tuition reimbursement
- Paid parental leave
- Wellspring EAP membership
- Personal accident insurance
- Generous holiday schedule and paid days off
- Chamber benefit info
- Chamber perks info
We recognize the value of the Chamber and our affiliate organizations and programs reflecting the diversity of our community and are intentionally and actively seeking out applications from a variety of backgrounds, including members of the LGBTQIA+ community, and Black, Indigenous, and people of color (BIPOC).
The Chamber is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, and, if necessary, disciplined without regard to sex, race, religion, creed, marital status, age, national origin, ancestry, color, sexual orientation, gender identity or expression, political ideology or activity, disability, honorably-discharged veteran or military status. All applicants are carefully screened, and full consideration is given to their training, education, skills, aptitudes, experience, and previous work record. In addition, the Chamber does not discriminate on the basis of genetic information in its employment related policies and practices, including coverage under its health benefits program.