Guest Services Internship
The Guest Services department works to ensure that all service and messaging aspects of the public’s interaction with the company align with our mission of providing a world class attendance experience. The department encompasses both the ticketing services and audience services departments. Working in the Guest Services department, an intern will assist with our accessibility programs, customer service initiatives, ticketing, merchandising, community outreach and ushering operations, and gain an understanding of the complete cycle of the patron experience from purchasing tickets through the end of the performance. Because the work of the Guest Services team is directly connected to performances, the intern will work some evening and weekend hours.
This is a for credit, unpaid internship and you must be enrolled and receiving credit for the internship in order to be eligible.
About Our Internships
Segerstrom Center for the Arts’ internship program offers exciting opportunities for undergraduate and graduate students to gain professional experience working side-by-side with administrators, extraordinary artist, and technicians.
Interns undertake a variety of projects which provide an enriching professional career experience. Assignments depend upon the qualifications and interests of the intern as well as the specific needs of each department. Segerstrom Center directors and managers provide focused professional supervision to each intern assigned to their departments. Additionally, interns will be able to attend professional development sessions as well as performances, workshops and classes presented at the Center, free of charge (if space is available) throughout their internship.
Equity and Inclusion
At Segerstrom Center for the Arts, we celebrate the unique attributes, characteristics, abilities, and perspectives of each individual. We foster inclusion through diversity in gender, race, ethnicity, sexual orientation, disability, religion, age, cultural backgrounds, life experiences, thoughts and ideas. By providing hands-on experience to a diverse group of emerging professionals through our internship program, Segerstrom Center seeks to not only promote equity and diversity in our own workplace, but also in the performing arts field as a whole.
- The Center’s internship program runs a total of 12 weeks and interns are required to work a minimum of 120 hours.
- Internships are academic and unpaid. Students applying for the Center’s intern program are REQUIRED to be registered for credit from their college institution. Students are expected to obtain and complete the necessary forms to receive credit for their internship. Students are also responsible for meeting any registration requirements from their college or university.
- Interns are required to attend weekly professional development sessions that are led by executives of Segerstrom Center for the Arts. These sessions will take place on Fridays from 2:00pm-3:00pm.
- Interns must have received or be willing to receive the COVID-19 vaccine by the start date of the internship. Segerstrom Center for the Arts will provide reasonable accommodations to qualified interns with disabilities or for a sincerely held religious beliefs
Application & Deadline
To apply, visit www.scfta.org/interns. The deadline to apply is Friday, December 10th.